Why You Need a Business Answering Service

Blog image man answering phone and multitasking

When clients and potential vendors call your business, will you always be available?  The reality is that the first phone call is usually the most important in connecting with customers, and you want that first impression to be as professional as possible. We know that the easiest and most cost-efficient way to ensure a professional and organized phone call is with a business answering service. Call-answering services are becoming more popular, as 24/7 service has become the norm, and there are options for your business to remain competitive in this round-the-clock environment. But the benefits of a professional answering service aren’t just maintaining a professional business brand. Here are our top three reasons to invest in an answering service.

  1. Avoid Missing Calls

When trying to grow your small business, you know that every call counts.  The growth of your business is dependent on the number of people that you are able to reach and help.  When a potential client calls you when you’re out of the office, you could lose out on not only potential business, but networking opportunities.  Having a 24-hour answering service can relieve this pressure of always having to be at your desk for fear of missing a call, and can help keep your focus on other important tasks that are required for your business’s continued success.


  1. Decrease Interruptions

When your business is reliant on word of mouth, every phone call seems important.  As a result, without a professional answering service, your day can be full of interruptions, and you might lose time that could be more useful if put towards other activities. With a dedicated answering service that will pick up any call that you personally don’t have time to answer, you can focus on giving your undivided attention to the customers that you are helping. Personal attention is the focus and pride of small businesses, and with an answering service you can have the time to make your customer service top priority.


  1. Less Expensive

Hiring a personal secretary for your business that will be there 24/7 may be an expense that you are uneasy about investing in. Our answering service can offer plans and flexibility for your financial needs, as well as your business needs. We create a personally tailored plan that works for your business hours and peak client times, and that you can pay for month-by-month. You can completely customize your call options and your customers’ experience, and if you’re unsure, try out our free two-week trial and see how beneficial a business answering service can be!

Honest Answering will make your business successful, while saving you precious time and money.  Our answering service can help you offer the highest quality customer service and remain as productive as possible.

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