Marketing and Answering Services
Don’t waste money on marketing, if you can’t have a cheerful and competent human being answer! You are throwing money away. I read an interesting article today from The Brevet …
Blog
Callers want to speak with a real human
If you are relying on voicemail to capture new business when you can’t answer the phone, chances are you are losing a very significant amount of new customers. You may …
Always here, always answering your calls
It’s been a while since I posted something. My last post, done in January 2020, was entitled A Great Business Answering Service, will make for a great 2020! It seems …
A Great Business Answering Service, will make for a great 2020!
A great answering service like ours will make sure your phone is answered promptly with a friendly and competent person. Too many answering services focus on the technology or the …
Business Day Service – FAQ
Here are some of the most common questions we get asked about using us during the business day. We are a 24/7 service, and you can see this other link …
After Hours Phone Service – FAQ
Here are a few of the Frequently Asked Questions we get about using our after hours phone service. You can also see our After Hours Answering Service page for more …
Answering Service ROI
Why is it worth investing in an answering service for your business? What’s the Return on Investment (ROI)? After all, voicemail can do the job at next to nothing, right? …
Cancellations
How easy is it to cancel your answering service account with us? It’s pretty easy! I had to cancel service with AT&T recently. It was not the best experience I’ve …
Case Study – Utility District
One of our clients is a Municipal Utility District (MUD) operator. We do some neat things for them that might apply to other types of businesses. I thought I’d share …
Answering Service Success
What can you do to help your answering service succeed in serving you well? The single more important thing is clear and concise instructions. Remember that telephone answering service agents …