Answering Service ROI

Why is it worth investing in an answering service for your business? What’s the Return on Investment (ROI)? After all, voicemail can do the job at next to nothing, right?

What is a new client worth to you?
If a new client is worth $2, the return is not going to be worth your while. If a new client is worth $200, then a good answering service is almost certainly worth the money you would spend on us.

Using real human beings obviously cost much more than automation. But we will help you get new clients. Why? Because when someone is searching for your type of company or services online, they will likely find more than one. When they call for the first time, if they get ringing and ringing and then eventually voicemail…. some significant number will hang up and call one of the others they found online. You know this is true because you have probably done it yourself.

Think of all the money you spend on marketing. Think of the value of that customer’s repeat business over the years, and the referrals they could send your way. It was all thrown away when they hung up.

If a friendly, competent person answers the phone they are much more likely to leave a message. You would then have that message in seconds if you have us text it to you. Right there, we beat voicemail by a mile.

How many clients would you lose a month by using voicemail?
If a great service like us (I know, it’s hard to be humble when you’re this good) can get you even one new client a month, are we worth it?

These are questions only you can answer, since you know your business best. I hope these thoughts have given you something to mull over. Keep in mind we give a two-week free trial so you can see for yourself how well we do our job and if it will be a good fit for your business.

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