We try to do one thing and do it well.  We have good people, and we pay them well for our industry.  We believe that happy operators make the best operators.  If you’d like to know more about us, read on.

Our History

The owner and founder of Honest Answering, LLC, John Vaughn, has over 25 years of experience in the specialty telephone answering service (TAS) industry.

He took his first job in the 1980s at an answering service as a graveyard operator while still a student at the University of Houston.  When he started, the service he worked for had only just retired their 1960s era plug-in switchboard, which was still sitting in the office!  He was promoted to supervisor, then to manager, then took on various tasks in the TAS industry including software development, consulting, and marketing.

Honest Answering is the culmination of all this experience. The many, many lessons of what to do (and not to do) in order to run a world-class answering service have been applied to the practices here.

Our Philosophy

“One of the things I enjoy most about my job is talking with customers, figuring out what’s most important to them, and then figuring out a way to apply our services and technology to solve their problems. It’s like a big puzzle waiting to be put together.” –John Vaughn, Owner

We want to be the best specialty answering service you have ever used.  We know we can’t be perfect, because nothing that involves human beings can be, but there’s a big difference between a service that gets it right 99% of the time, and one that gets it right 80% of the time (and we want to be the former).

Our Customers

What kind of business would be a good fit for using Honest Answering?

Whether your need is for a little extra coverage during the daytime, full time replacement of a receptionist, coverage for after hours emergencies, or a 24 hour emergency hotline, we can help.

We have experience serving doctors, veterinarians, dentists, service companies (HVAC, plumbers, etc.), corporate offices, oil & gas, attorneys, accountants, and many more.

Whatever you do, if it involves a need for a competent person to answer the phone, we can help.